For Quality Managers
Complaints, deviations, and corrective actions follow a transparent path with a complete history.
Their daily situations
- Complaints get registered manually
- Quality documents are stored in different places
- Defect causes are hard to compare across cases
- Corrective actions get tracked over email
- Audit reports get compiled manually
What changes
- Complaints are logged in a single process with full history
- Documents and decisions are stored in one place
- Corrective-action status is visible without asking
- Audit reports are generated automatically