Any order's status, visible without calls or emails

Every step — from an order being accepted through to payment — is logged and visible in real time to everyone involved.

Discuss your process
We build on top of your existing processes
No need to pause current work
You can start with a single stage
We start by finding where visibility is currently lost

How do you see an order's current state without calls or emails?

This is your situation if

Staff constantly ask for status updates

A sales rep regularly calls production just to find out if an order is ready.

Delays are noticed too late

A problem at one stage only becomes known once the customer is already asking where their order is.

Ownership of a stage changes with no notice

It's unclear who's currently responsible for an order and what's happening with it.

Status only exists in someone's head

If that person is on vacation or has left, the order's information is lost.

What stages are visible

  1. 1

    Order accepted

    The date and the person responsible for the first step are logged.

  2. 2

    Quote ready

    You can see that the quote has been prepared and sent to the customer.

  3. 3

    Production started

    The status changes the moment the order enters production.

  4. 4

    Goods ready

    Readiness for shipping is flagged.

  5. 5

    Shipped

    The date and shipping method are logged.

  6. 6

    Payment received

    The final status closes the order cycle.

What can be connected

  • CRM
  • Production systems
  • Warehouse
  • Accounting
  • Messaging apps for notifications
  • Internal databases

Example scenarios

1

An order is stuck in production

A manager sees the delay right away, not when the customer calls to ask.

2

Handing off ownership

A new team member sees the order's full history — nothing needs to be re-explained.

3

A customer asks about status

The sales rep answers immediately, without calling production.

Result

  • An order's status is visible at any moment
  • Delays are noticed right away, not after the fact
  • No need to call around to find out where things stand
  • An order's full history is preserved

Who this helps

Want to see any order's status without picking up the phone?

In 20–30 minutes we'll map where visibility currently breaks down in your process.

Discuss your process

No obligation to commission development work.